Q: How can I make an appointment?
A: The easiest way to make an appointment is to complete our online New Patient Form. Learn more about Becoming a Client at the Anxiety Disorders Center.
Q: What hours does the Anxiety Disorders Center operate?
A: We are open from 9:00 AM until 5:00 PM, Monday through Friday. Please note that initial appointments for new patient evaluations are scheduled for mornings only.
Q: Are you available for crisis intervention?
A: No. If you need help immediately, you should contact your current providers. You can also contact the Institute of Living’s Access Center at 860.545.7200 or your nearest mobile crisis unit. If you are experiencing a clinical emergency you should contact 911, 988, or go to your nearest emergency room.
Q: Do you prescribe medication?
A: We do not prescribe medication at our facility, but will work with your psychiatrist or other medical professional if you are taking medication. We can provide you with referrals for psychiatric prescribers if you are interested in medication for your concerns.
Q: How quickly can I get an appointment?
A: Scheduling a new patient appointment will depend on the type of service you are seeking and the times you have available. There may be a longer wait time for our weekly therapy appointments or for our time-limited groups. We have greater availability for appointments in the morning or early afternoon.
Q: What are the Accelerated Cognitive Behavioral Therapy Programs?
A: We currently offer Accelerated Cognitive Behavioral Therapy Programs for Obsessive Compulsive Disorder, Panic Disorder, Specific Phobia and School Refusal. These are time limited individual programs that require daily participation. Sessions last approximately 2 hours. Learn more
Q: Can I pick my therapist?
A: You can make a request for a particular therapist. Choosing a particular therapist will depend on availability of the clinician.
Q: Do you offer any financial assistance?
A: Yes, Hartford Healthcare offers financial counseling, Medicaid eligibility assistance, and financial assistance. Information about these options can be found here. Please note that financial assistance is limited to in person appointments. Telehealth visits are excluded from financial assistance (sliding scale fee). In addition, some patients may qualify for treatment through a research project or with a post doctoral fellow, resident, intern, or graduate student. These services are offered at a lower rate or at no cost. For a list of our research projects please see our research information.
Q: How much does your program cost?
A: There are different costs, depending on the program you enter. Our weekly outpatient therapy sessions with a licensed psychologist are billable through most insurance plans, including Medicare and Medicaid (Husky). Your financial responsibility for each session will depend upon your specific insurance plan. Please note that our clinic is considered a hospital-based facility, and may be covered in a different way through your insurance than a clinic that is not based in a hospital. Some insurance plans may expect a co-pay for each session, and other plans may require that you meet your deductible before they cover your services at the Anxiety Disorders Center. Please contact your insurance carrier to verify coverage. The CPT code for an initial consultation is 90791 and a 45-minute therapy session is 90834. Extended session (60 minutes or longer) uses as CPT of 90837.
We also offer treatment with our postdoctoral fellows, interns, or graduate students (no cost; depending on availability). Some patients may also qualify for free treatment through our ongoing research projects.
Q: Do you offer residential or inpatient treatment?
A: We are an outpatient program and do not offer residential or inpatient treatment. You can contact the Access Center to discuss the Institute of Living’s residential and inpatient services at 860.545.7200.
Q: What types of treatment do you offer for Hoarding Disorder?
A: The Anxiety Disorders Center offers group treatment for compulsive hoarding. Our groups last 16 sessions and are offered twice per year.
Q: I have a family member in need of treatment that does not want to get help. Can you help me?
A: Family members can contact the Institute of Living’s Family Resource Center for support and guidance about a family member with mental illness.
Q: Who are your clinicians and what are their specialties?
A: For a list of our clinicians and their specialties please go to our team page.