The Access Center can be reached by phone Monday-Friday 8 AM to 8:30 PM by calling 860.545.7200.
To provide a focused single-source entry point into the mental health care delivery system. Experienced psychiatric nurses and clinicians collect, assess, and synthesize clinical, medical, psychosocial and other collateral data, to ensure that the patient is referred to the appropriate level of care.
Around-the-clock-telephone triage encompasses
- General information about the mental health network
- Referral to acute inpatient care
- Referral to ambulatory or specialty programs or services
- Resource verification
- Insurance pre-certification
- Crisis intervention
Assessments by clinicians of individuals experiencing a psychiatric crisis are available in the Hartford Hospital Emergency Department.
Access Center Staffing
The Access Center clinical evaluation staff consists of APRN’s, licensed social workers, psychologists, and Bachelor-level RN’s.