Access Center

The Access Center can be reached by phone Monday-Friday 8 AM to 8:30 PM by calling 860.545.7200.


To provide a focused single-source entry point into the mental health care delivery system. Experienced psychiatric nurses and clinicians collect, assess, and synthesize clinical, medical, psychosocial and other collateral data, to ensure that the patient is referred to the appropriate level of care.

Around-the-clock-telephone triage encompasses

  • General information about the mental health network
  • Referral to acute inpatient care
  • Referral to ambulatory or specialty programs or services
  • Resource verification
  • Insurance pre-certification
  • Crisis intervention

Assessments by clinicians of individuals experiencing a psychiatric crisis are available in the Hartford Hospital Emergency Department. 

Access Center Staffing

The Access Center clinical evaluation staff consists of APRN’s, licensed social workers, psychologists, and Bachelor-level RN’s.

Access Center

  • 200 Retreat Avenue
    Hartford, CT 06106
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  • Contact Us

    Opt 1. Patient Information
    Opt 2. General program info
    Opt 3. Intakes, referrals, or to speak to a clinician
    Opt 4. Emergency
    Opt 5. Leave a message if it’s after business hours